We're here to help
We have a dedicated customer service team who can assist you.
Before you contact us, have you tried our Help Centre?
View our helpful resources and links to get you the information you need.
Our call centre is ready to assist you on 1300 642 642 and select option 2 to speak with a member of our team who will assist you with lodging and resolving your complaint.
Alternatively, you can simply submit your complaint through our online webform and we will come back to you promptly.
Regardless of the method you choose, rest assured that your complaint will be handled with care and attention. We are committed to resolving any issues you may have and ensuring your satisfaction with our services.